SHIPPING

 

Shipping Policy

Processing Time
Orders are typically processed within 1-3 business days. During peak times or sales, processing may take up to 5 business days. 

Shipping Rates & Delivery Time

USPS Ground Advantage shipping is calculated based on the weight of your order.

Free shipping on orders over $150 in the continental United States.

East Eleventh is not responsible for any delays in delivery once the order has reached the shipping carrier.

Lost or Damaged Package

East Eleventh is not responsible for lost or damaged packages and all questions/concerns should be directed towards the shipping carrier.

Undelivered Packages
If a package is returned due to incorrect address or failure to collect it, we will contact you to arrange re-shipment. You will be charged again to re-ship the package.

Contact Us
For any questions or concerns regarding your shipment, please reach out to us.